**Effective Date:** April 29, 2025
Welcome to **Mangao.in** ("we", "our", or "us").
We value your trust. In order to honor that trust, we adhere to ethical standards in gathering, using, and safeguarding any information you provide.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Mangao Partner App") or website ("mangao.in").
Please read this policy carefully.
By using Mangao.in, you agree to the practices described in this Privacy Policy.
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## 1. Information We Collect
When you use Mangao.in, we may collect the following information:
### a. Personal Information
* Name
* Email address
* Phone number
* Address
* Payment information (only processed securely through third-party providers)
* Delivery location
### b. Non-Personal Information
* Device information (model, OS version, unique device identifiers)
* App usage statistics
* Browsing behavior within our app
### c. Location Data (Important)
Our app collects location data to enable delivery tracking, calculate distances, and assign nearby orders to you. **This location data is collected even when the app is closed or not in use** so that customers and our administration team can track the real-time status of their deliveries.
### d. Camera and Photo Library
Our app may request access to your device's camera and photo library. This is specifically used to allow delivery partners to upload their profile pictures, submit verification documents, and capture photos as proof of delivery.
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## 2. How We Use Your Information
We use the information collected to:
* Create and manage your account
* Process and deliver your orders
* Improve our products, services, and customer experience
* Communicate with you regarding offers, updates, or customer support
* Send transactional and promotional notifications
* Ensure the security and integrity of our app
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## 3. Sharing of Information
We do **not** sell, trade, or rent your personal information.
We may share your information with:
* Delivery partners, vendors, or merchants to fulfill your orders
* Third-party service providers (for hosting, analytics, payment processing, etc.)
* Government authorities if required by law
All partners and providers are obligated to keep your information confidential.
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## 4. Data Security
We implement reasonable security practices to protect your data:
* SSL encryption
* Secure servers
* Access control
* Regular security audits
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information.
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## 5. Your Rights and Choices
You have the right to:
* Access and update your personal information
* Delete your account and associated data
* Opt-out of promotional communications
* Request information about how your data is used
**Data Deletion:** To delete your account and all associated data, please visit our Delete Account Page or contact us directly at **support@mangao.in**. Upon request, all your personal identifying data will be permanently removed from our systems.
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## 6. Children's Privacy
Mangao.in is not intended for children under the age of 13.
We do not knowingly collect information from children. If you believe that a child has provided us with personal information, please contact us.
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## 7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Effective Date".
We encourage you to review this Privacy Policy periodically.
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## 8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
**Mangao.in Support Team**
📧 Email: support@mangao.in
🌐 Website: https://mangao.in
